Your resume is your first impression on a prospective employer.
Though you may be articulate, intelligent, and charming in person,
a poor resume may prevent you from ever having the opportunity
to demonstrate your interpersonal skills, because a poor resume
may prevent you from ever being called for an interview. While few people
have ever been hired solely on the basis of their resume, a well-written,
well-organized resume can go a long way toward helping you land an
interview. Your resume’s main purpose is to get you that interview. The
rest is up to you and the employer. If you both feel that you are right for
the job and the job is right for you, chances are you will be hired.
A resume must catch the reader’s attention yet still be easy to read
and to the point. Resume styles have changed over the years. Today, brief
and focused resumes are preferred. No longer do employers have the
patience, or the time, to review several pages of solid type. A resume
should be only one page long, if possible. Time is a precious commodity
in today’s business world, and the resume that is concise and straightforward
will usually be the one that gets noticed.
Let’s not make the mistake, though, of assuming that writing a brief
resume means that you can take less care in preparing it. A successful
resume takes time and thought, and if you are willing to make the effort,
the rewards are well worth it. Think of your resume as a sales tool with
the product being you. You want to sell yourself to a prospective
employer.
A winning resume is made of the elements that employers are most
interested in seeing when reviewing a job applicant. These basic
elements are the essential ingredients of a successful resume and
become the actual sections of your resume. The following is a list of elements
that may be used in a resume. Some are essential, some are
optional. We will be discussing these in this chapter to give you a better
understanding of each element’s role in the makeup of your resume:
1. Heading
2. Objective
3. Work Experience
4. Education
5. Honors
6. Activities
7. Special Skills
8. Personal Information
9. References
The first step in preparing your resume is to gather information
about yourself and your past accomplishments. Later you will refine this
information, rewrite it in the most effective language, and organize it into
the most attractive layout. First, let’s take a look at each of these important
elements individually.
Heading
The heading may seem to be a simple enough element in your resume,
but be careful not to take it lightly. The heading should be placed at the
top of your resume and should include your name, home address, and
telephone numbers. If you can take calls at your current place of business,
include your business number, since most employers will attempt
to contact you during the business day.
Always include your phone
number on your resume. It is crucial that when prospective employers
need to have immediate contact with you, they can.
Objective
When seeking a particular career path, it is important to list a job objective
on your resume. This statement helps employers know the direction
that you see yourself heading, so that they can determine whether your
goals are in line with the position available. The objective is normally one
sentence long and describes your employment goals clearly and concisely.
The job objective will vary depending on the type of person you are,
the field you are in, and the type of goals you have. It can be either specific
or general, but it should always be to the point.
In some cases, this element is not necessary, but usually it is a good
idea to include your objective. It gives your possible future employer an
idea of where you are coming from and where you want to go.
The objective statement is better left out, however, if you are uncertain
of the exact title of the job you seek. In such a case, the inclusion
of an overly specific objective statement could result in your not being
considered for a variety of acceptable positions; be sure to incorporate
this information in your cover letter instead.
Work Experience
This element is arguably the most important of them all. It will provide
the central focus of your resume, so it is necessary that this section be
as complete as possible. Only by examining your work experience in
depth can you get to the heart of your accomplishments and present them
in a way that demonstrates the strength of your qualifications. Of course,
someone just out of school will have less work experience than someone
who has been working for a number of years, but the amount of information
isn’t the most important thing—rather, how it is presented, and
how it highlights you as a person and as a worker will be what counts.
As you work on this section of your resume, be aware of the need
for accuracy. You’ll want to include all necessary information about each
of your jobs, including job title, dates, employer, city, state, responsibilities,
special projects, and accomplishments. Be sure to only list company
accomplishments for which you were directly responsible. If you haven’t
participated in any special projects, that’s all right—this area may not be
relevant to certain jobs.The most common way to list your work experience is in reverse
chronological order. In other words, start with your most recent job and
work your way backward. This way your prospective employer sees your
current (and often most important) job before seeing your past jobs. Your
most recent position, if the most important, should also be the one that
includes the most information, as compared to your previous positions.
If you are just out of school, show your summer employment and parttime
work, though in this case your education will most likely be more
important than your work experience.
The following worksheets will help you gather information about
your past jobs.
WORK EXPERIENCE
Job One:
Job Title
_____________________________________________________________________
Dates _______________________________________________________________________
Employer _____________________________________________________________________
City, State ____________________________________________________________________
Major Duties ___________________________________________________________________
_____________________________________________________________________________
Special Projects ________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Accomplishments
_______________________________________________________________
_____________________________________________________________________________
Education
Education is the second most important element of a resume. Your educational
background is often a deciding factor in an employer’s decision
to hire you. Be sure to stress your accomplishments in school with the
same finesse that you stressed your accomplishments at work. If you are
looking for your first job, your education will be your greatest asset, since
your work experience will most likely be minimal. In this case, the education
section becomes the most important. You will want to be sure to
include any degrees or certificates you received, your major area of concentration,
any honors, and any relevant activities. Again, be sure to list
your most recent schooling first. If you have completed graduate-level
work, begin with that and work in reverse chronological order through
your undergraduate education. If you have completed an undergraduate
degree, you may choose whether to list your high school experience or
not. This should be done only if your high school grade point average
was well above average.
The following worksheets will help you gather information for this
section of your resume. Also included are supplemental worksheets for
honors and for activities. Sometimes honors and activities are listed in a
section separate from education, most often near the end of the resume.
EDUCATION
School One__________________________________________________________________________
Major or Area of Concentration __________________________________________________________
Degree
____________________________________________________________________________
Dates_______________________________________________________________________________
Honors
Here you should list any awards, honors, or memberships in honorary
societies that you have received. Usually these are of an academic nature,
but they can also be for special achievement in sports, clubs, or other
school activities. Always be sure to include the name of the organization
honoring you and the date(s) received. Use the worksheet below to help
gather your honors information.
HONORS
Honor One ______________________________________________________________________
Awarding Organization ____________________________________________________________
Date(s) __________________________________________________________________________
Activities
You may have been active in different organizations or clubs during your
years at school; often an employer will look at such involvement as evidence
of initiative and dedication. Your ability to take an active role, and
even a leadership role, in a group should be included on your resume.
Use the worksheet provided to list your activities and accomplishments
in this area. In general, you should exclude any organization whose name
indicates the race, creed, sex, age, marital status, color, or nation of origin
of its members.
ACTIVITIES
Organization/Activity ____________________________________________________________
Accomplishments _______________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
As your work experience increases through the years, your school
activities and honors will play less of a role in your resume, and eventually
you will most likely only list your degree and any major honors you
received. This is due to the fact that, as time goes by, your job performance
becomes the most important element in your resume. Through
time, your resume should change to reflect this.
Special Skills
This section of your resume is for mentioning any special abilities you
have that could relate to the job you are seeking. This is the part of your
resume where you have the opportunity to demonstrate certain talents
and experiences that are not necessarily a part of your educational or
work experience. Common examples include fluency in a foreign language
or knowledge of a particular computer application.
Special skills can encompass a wide range of your talents—remember
that whatever skills you list should relate to the type of work you are
looking for.
Personal Information
Some people include “Personal” information on their resumes. This is not
generally recommended, but you might wish to include it if you think
that something in your personal life, such as a hobby or talent, has some
bearing on the position you are seeking. This type of information is often
referred to at the beginning of an interview, when it is used as an “ice
breaker.” Of course, personal information regarding age, marital status,
race, religion, or sexual preference should never appear on any resume.
References
References are not usually listed on the resume, but a prospective employer
needs to know that you have references who may be contacted if
necessary. All that is necessary to include in your resume regarding references
is a sentence at the bottom stating, “References are available
upon request.” If a prospective employer requests a list of references, be
sure to have one ready. Also, check with whomever you list to see if it is
all right for you to use them as a reference. Forewarn them that they may
receive a call regarding a reference for you. This way they can be prepared
to give you the best reference possible.