Manager Operations Job in Karachi

Manager Operations

 Karachi - Pakistan   Tuesday, December 4, 2018 200K-250K (Depends upon experience)


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Position Title: Manager Operations 
Industry: Timeshare or Vacation Ownership in Hospitality
Requirements & Responsibilities:

  • -Look after all operations related telesales, reservations and customer service department. 
  • -Inspecting all departments for SOP implementation.
  • -Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. 
  • -Must be able to multitask and prioritize departmental functions to meet deadlines.
  • -Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • -Provides a professional image at all times through appearance and dress.
  • -Ability to multi-task and establish priorities
  • -Responds quickly to guest requests/complaints in a friendly manner.