Customer Care Executive Job in Karachi

Customer Care Executive

 Karachi - Pakistan   Wednesday, December 12, 2018 Not Mentioned


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POSITION: Customer Care Executive (females are encouraged to apply) 
COMPANY: Lucky Foods
LOCATION: Karachi 
BUDGET: Rs.25,000 – 35.000 per month (depending on profile)
•    Minimum Bachelors. 
•    Demonstrated excellence in oral, written and electronic communications
•    Good voice quality on phone
•    Proficiency with computers, especially with MS Office, and good typing skills.
•    Must be fluent in Urdu speaking.

•    Making calls to potential customers for sales pitch and book new orders.
•    Communicating orders to Home Delivery supervisors and assuring if the products have been delivered and following up
•    Sharing Daily Status Report with the management team.
•    Managing Lucky Foods WhatsApp number.
•    Responding to customer complaints, or other issues with products or services.
•    Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that client’s feel supported and valued.
•    Handling a high volume of inbound or outbound calls and create a positive experience for each caller.
•    To be a liaison between the customers and Home Delivery team. 

All Interested candidates may send their profiles